Terms & Conditions

Off-Site Catering Terms & Conditions

$60.00 - City
$200.00 - Inner Canberra (Woden, Deakin, Parkes, Barton, Inner Dickson, Inner Belconnen, Canberra & Calvary Hospitals)
$500.00 - Outer Canberra (Tuggeranong, Outer Belconnen, Gungahlin)
$1,000.00 - Minimum for catering a la carte menu irrespective of location.

We are willing to consider smaller orders on certain occasions (e.g. We have multiple jobs booked already). Please contact us to discuss further.

No fee if you collect from our kitchen & return our equipment the next day.

We generally prefer to collect equipment same-day or next-day (or Monday if a weekend event).
We would appreciate if equipment could all be packed together to ensure an easy & quick collection.
We do not require our equipment to be cleaned or washed as it will need to be re-washed when it gets back to our kitchen.
Note all equipment is your responsibility until returned.
If we are unable to collect our equipment at a pre-agreed time and need to return a second time to collect our equipment additional fees will apply for a 'failed collection'.

15% - Sunday & Public Holidays (not available every public holiday)

Unless prior arrangements are made non-refundable 25% deposit on order placement.
Balance minimum 48 hours before event unless prior arrangement.
Maximum 7 day terms available by application.
Late pay fees apply for overdue accounts.
Payment available by cash, direct deposit (EFT), credit or debit card (call 02 6262 6400).
Credit card / amex card fees may apply.

All deposits are non-refundable unless stated otherwise.
A minimum of 24 hours notice is usually required for all orders, changes to orders or cancellations.
Equipment hire available with catering order.
Due to variations in preparation time, traffic conditions & other reasons delivery arrival times are estimates only and we make no guarantees stated or implied as to exact arrival times.

Cancellation of orders or reduced numbers without 48 hours notice will be charged in full. Orders due on a Monday must be cancelled by Thursday morning 10am. Saturday & Sunday must be by Wednesday 5pm.

We have food and beverage service staff available for your function. (Generally a Minimum 2.5 hour hire fee)

Our standard pricing does not include our delivery driver staying on-site to assist with the setting-up or laying out of the food for your event.
If you require assistance with set-up for this there will be an additional fee.

Standard pricing includes disposable serviettes & serving utensils but does not include crockery or cutlery.
We have non-disposable plates ($1.00 per unit), knifes & forks (1.00 per set) available for hire.
We have disposables in high quality plates, knives, fork.
We also have warming units (11.00 for an electric unit) that will allow an extended eating period,
Tablecloths (10.00 per tablecloth) & glassware available for hire.

All serving trays, patters & utensils remain the property of Psychedeli and must be ready for pickup.
Any equipment and trays not returned or damaged, will be charged at the replacement cost + 10%.